FAQs
Got Questions? We've Got Answers!
Product Information
What age groups are QPAU products suitable for?
- Children's Products:
The 48-inch punching pillar is suitable for children aged 3 and above. The 66-inch punching pillar is suitable for children aged 6 and above. Other children's products are suitable for children aged 3 and above. - Other Products:
Other non-children products are suitable for all ages but are not appropriate for very young children. They bring joy to the whole family, regardless of age.
How do I choose the right product for my needs?
- Summer Indoor Coolness:
Opt for inflatable chairs and inflatable pools to bring a refreshing experience indoors. - Outdoor Fun by Season:
Enjoy camping gear, snow tubes, and rafting rings for delightful outdoor entertainment throughout the year. - Children's Time:
Select appropriate children's toys for your little ones. - Convenient Equipment:
Take advantage of our easy-to-use inflatable pumps.
What is the warranty period for QPAU products?
All products come with a 90-day warranty. If you encounter any issues with your product, we offer free replacement services and 24-hour online customer support to ensure your satisfaction.
Usage and Maintenance
How do I properly set up and use QPAU inflatable products?
Please set up and use different products according to the instructions and precautions provided in each product's manual. Ensure proper inflation and supervise children during use.
How do I maintain my QPAU products to extend their lifespan?
Inflatable products should be kept away from fire and sharp objects to prevent damage. Inflate properly, avoiding over-inflation or the use of high-pressure gas.
What should I do if I encounter a product malfunction?
If the product gets torn or damaged, use glue to attach the provided PVC patch to the damaged area. For any other issues, please feel free to contact us for assistance.
How to fix a leakage?
- Locate the leakage area.
- Deflate the product, then clean and dry the leakage area.
- Cut the patch to the correct size and firmly stick it over the area (glue not included in the patch). Inflate the product after two hours.
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